Guests Services unit ( GSU) envisions a Monrovia City Corporation ( MCC) that is hospitable , warm welcoming and people centered , providing the information needs of guests/ Visitors , residents , clients / Customers visiting or residing in Monrovia and wishing to transact business with the Monrovia City Corporation through Hall/ Facilitates rental , partnerships , Tourism, etc.
The Guests Services Unit (GSU)takes the lead in the receiving and welcoming guests/ Visitors to the Monrovia City Corporation , Informing them on issues of concerns to them and serving them through MCC’s hospitality through regular touring of the MCC’s facilitates and reception during programs.
The department is responsible for creating a strong revenue base to ensure that MCC is sustained. It is also responsible to ensure that the public has the right kinds of information, to make inform choices about the types of products/services they want to consume.
To ensure that the above functions and responsibilities are delivered , two key section are constituted under guests services Unit and various jobs ( Positions ) organized under it . The Unit is headed by an ‘ Officer’ while the section under the officer are headed by ‘ Supervisors ‘.